FAQS
Do you have any questions about MEME? Someone else might have asked us the very same thing. Take a look at our FAQs for instant answers. If you can’t find what you were looking for below, please contact us at hello@memerealfood.com and we will respond to you as soon as possible.
WHERE CAN I FIND ALLERGEN INFORMATION?
Please refer to our main menu page, which includes all the details on an item by item basis.
WHICH FOOD IS SUITABLE FOR VEGETARIANS/ VEGANS/ PREGNANT WOMEN?
Have a look on our menu, more than 75% is vegetarian and/ or vegan friendly. For expectant mothers, every dairy product on our menu is pasteurised but we would still ask you to take medical advice on what you can eat during pregnancy.
is our bread gluten-free?
No it is not. But we do have a very substantial range of options with no gluten containing ingredients, such as all our salads and desserts. Please use the filters on the menu page to see the no-gluten options.
are our dairy products pasteurised?
Yes they are.
is our food kosher/ halal?
No, it is not. But almost 75% of our menu is vegetarian or vegan.
DO YOU SERVE HOT DRINKS IN CHINA CUPS?
We are a business for people on the go, without around 90% of our food and drink purchased to take away. That’s why we don’t offer china cups for customers to drink in. Instead, we offer a generous 25 cents reusable cup discount, so customers who would prefer not to use single use items are rewarded. We also sell reusable cups in all our stores, and fill them for free on your first order to encourage our customers to invest in a cup.
DO WE DO LOYALTY CARDS?
We do not currently have a loyalty card programme although this is something we may consider in the future.
DO WE PROVIDE WIFI IN OUR STORES?
Yes, all our shops have free WiFi.
DO WE HAVE ANY VACANCIES IN STORES/ DO WE ACCEPT STUDENTS TO DO INTERNSHIPS?
We are always looking for brilliant people to join our growing team. Please look at our Jobs page for more information about working at MEME.
NEW STORE LOCATIONS
We are constantly looking for new locations. If you have an idea for where you would like to see the next MEME, please email hello@memerealfood.com.
CHARITY ENQUIRIES
We get a lot of requests to help local charities and where we can, we will provide free food or ovuchers. If we cannot help your charity, please do not hold it against us! We are focusing our efforts on working with a few charities where we can be the most effective. These include food charities (which take our unsold products) and those focused on getting young people back into work (we have lots of jobs!). For any further information, please email hello@memerealfood.com.
FRANCHISE ENQUIRIES
Please send an email to hello@memerealfood.com for franchise requests.
